Terms and Conditions

Template terms — review with a legal adviser and confirm the details before publishing.

1. About these terms

These terms apply to the use of this website and to roofing work carried out by Staffordshire Elite Roofing, Staffordshire Elite Roofing, [Address to be confirmed], Staffordshire, UK.

2. Quotations

Quotations are free and given without obligation. A quotation is valid for [validity period to be confirmed] and is based on the information available at the time of inspection. Where hidden defects are found once work begins, we will stop, explain the issue and agree any additional cost with you in writing before continuing.

3. Work and access

You agree to provide safe access to the property and, where required, permission for scaffolding. Start dates are estimates and may be affected by weather, which we will communicate as early as possible.

4. Payment

Payment terms are [payment terms to be confirmed]. Any deposit requirement will be stated clearly on your quotation before work is booked.

5. Guarantees

[Workmanship guarantee, if applicable]. Manufacturer warranties on materials are passed to you where they apply. Guarantees do not cover damage caused by storms, third-party work or lack of maintenance.

6. Cancellation

Where you are a consumer contracting away from our business premises, you have the right to cancel within 14 days of agreeing the work, subject to the statutory exceptions.

7. Website use

Content on this website is provided for general information. Images marked as placeholders are illustrative and do not represent completed projects. We may update these terms from time to time.

8. Complaints

If something is not right, contact us at info@staffordshireeliteroofing.co.uk and we will respond as quickly as we can.